Vinted Shoppers Express Anger About Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for women's and children's garments without notifying every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to check their listings and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Updates
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Required Changes
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, the service retracted a modification regarding delivery choices following member complaints.
